Back to Help Center
Terminology

What is a Drive?

This guide defines the concept of a Drive within the Sync application, explaining its role as a connection point for both local and cloud storage.

Last updated Jan 27, 2026
#drive#how-to#guide#terminology

In the context of the Sync app, a Drive serves as the fundamental connection point for your data. It represents any storage location—whether physical or digital—where your files are kept, accessed, or transferred to.

Think of a Drive as a "container" that the app connects to. Once a Drive is added, you can use it as a source (to copy files from) or a destination (to copy files to) in your Sync Tasks.

MacOS

Reference: Drive List

Drive Types

The Sync app allows you to connect to a variety of storage ecosystems. These are categorized into Local and Cloud storage:

Cloud Storage Services

These allow you to connect directly to your online accounts.

  • Amazon S3: For enterprise-grade object storage.
  • Dropbox: Connects to your personal or business Dropbox file system.
  • Box: Connects to your Box cloud storage.
  • Microsoft OneDrive: Connects to your Microsoft account storage.
  • Google Drive: Connects to your Google cloud storage.

Local Storage units

These allow you to access files physically present on your machine.

  • Local Drive: This represents the main internal hard drive of your computer/phone.
  • External Drive: (USB) This allows you to connect to removable media like USB sticks or external hard drives.
  • Private Drive: An in-app isolated storage space (available on Android and iOS).

How to Add a New Drive

To start syncing files, you must first add at least one drive.

  1. Navigate to Drives: Click on the Drives tab in the left-hand sidebar.

  2. Add Drive: Click the Plus (+) icon located in the top right corner of the window (see Drive List).

  3. Select Provider: A menu will appear listing all supported services (see Drive Selection Menu). Click on the service you wish to add.

    Note:

    • For cloud services like Dropbox, Box, OneDrive, or Google Drive, you will be redirected to a login window to authenticate your account.
    • For AWS S3, you will be redirected to a page to input your access key, secret key, bucket name, and bucket region.

Supported Drives

MacOS

Reference: Drive Selection Menu

Managing Your Drives

Once a drive is added, it will appear in your main Drives list (as seen in Drive Listing). You can manage these connections at any time.

MacOS

Reference: Drive Listing

Drive Options

By clicking the three dots (menu icon) next to a connected drive, or inside the drive details, you can access management options (see Drive Context Menu*):

  • Refresh: Reloads the file list to check for recent changes made outside of the app.
  • Authenticate: Re-connect your account if your login token has expired or if the connection is lost.
  • Rename: Give your drive a custom nickname (e.g., changing "Dropbox Drive" to "Work Dropbox") to make it easier to identify.
  • Remove: disconnects the drive from the app. Note: This does not delete the files inside the drive; it only breaks the connection to the Sync app.

MacOS

Reference: Drive Context Menu

Viewing and Managing Contents

You can also open any connected drive to view and manage its contents directly, acting as a file explorer. By clicking on the drive name in the list, you will see your file hierarchy.

From this view, you can perform the following actions:

  • Browse: Navigate through your folders and files.
  • Upload: Click the upload icon to manually add files to this drive.
  • Download: Click to download the selected file.
  • New Folder: Create new directories to organize your data.
  • Manage Items: Select specific files or folders to Rename or Delete them.

MacOS

Reference: Drive Browser Context Menu

Back to Help Center